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Frequently Asked Questions
Order
Yes! We ship worldwide. Shipping costs are calculated at checkout based on your location and order. Please note that international orders may be subject to customs duties, taxes, or import fees upon arrival. These charges are determined by your country's customs authorities and are the responsibility of the customer.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Exchange
Items may be exchanged within 30 days of the purchase date, subject to inspection and proof of purchase. Items must be unworn, unwashed, show no signs of use, and have all original hygiene tags attached. Custom orders are not eligible for return or exchange.
Approved exchanges are issued as a Bahari gift card. Gift cards are currently issued in digital format and can be redeemed online or in-store. If you exchange for a higher priced item, you pay the balance.
If the exchange is due to an error on our part, we cover the shipping cost of sending your replacement item. If the exchange is for a different size, color, or preference, you are responsible for the shipping cost, or you may collect the item in person from a Bahari store. If someone is collecting on your behalf, provide their name in advance, they will need valid photo ID at pickup.
Approved refunds are returned to the original card used for the purchase.